Michael Jordan Tom Maniuri

I am a friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

I am also dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

• While studying in Belgium, I was also given the opportunity by the University of Thomas More Mechelen-Antwerpen to work in hotels, where I warmly greeted guests, served as a tour guide, and ensured excellent customer service and hospitality for tourists and visitors.
• I have had the chance to work alongside the Vanuatu Embassy in Belgium, where my responsibilities included managing the phone at the reception, submitting reports, and addressing various queries such as scheduling meetings for the Ambassador or Embassy personnel.
• Additionally, I participated in the IMUN (Italian Model United Nations 2016), which was a mock conference organized by the United Nations. Representing ISF Waterloo, my involvement spanned two weeks and focused on the important topic of enhancing security in the Mediterranean region.